Thank you for visiting the website operated by Lucasta. We respect and commit to keeping your private information confidential. Please read the Consumer Personal Information Protection Policy below to better understand the commitments we make to respect and protect the rights of visitors.
Protecting consumers’ personal information and building your trust is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of this policy. We only collect necessary information related to sales transactions.
The Consumer or Customer will be required to fill out all information according to the form information fields available on the Website such as: Full name, address (home or office), email address (company or personal), phone number (mobile, home or office), credit card details (which are credit card type and number, CVC code, expiry date, cardholder name) and to the extent possible options, options… This information is required to place and complete the Customer’s online order (including sending an order confirmation email to the Customer).
Providing services to Customers and managing and using personal information of Consumers for the purpose of managing the Consumer database and promptly handling arising situations (if any).
Website uses information provided by Consumers to:
There is no deadline except in cases where the Consumer submits a cancellation request to the Board of Directors or the Company dissolves or goes bankrupt.
Consumers agree that, in case of necessity, the following agencies/organizations/individuals have the right to access and collect their personal information, including:
Lucasta Joint Stock Company
Address: 72 Nguyen Cu Trinh, Pham Ngu Lao Ward, District 1, City. Ho Chi Minh
Phone: 0933 000 000
Email: demo@gmail.com
Consumers have the right to check, update, adjust or cancel their personal information by logging into the Lucasta Website and editing personal information or asking the Administrator to do this.
Consumers have the right to submit a complaint about the disclosure of their personal information to a third party to the Management Board. When receiving this feedback, Lucasta will confirm the information, is responsible for answering the reason and instructing Consumers to restore and re-secure the information.
Forms of receiving consumer complaint information:
Via email: demo@gmail.com
By phone: 0933 000 000
Consumers’ personal information on the Website is committed to absolute confidentiality by the Management Board according to the personal information security policy posted on the Website. The collection and use of each Consumer’s information is only carried out with the Consumer’s consent, unless otherwise prescribed by law and this regulation.
Do not use, transfer, provide or disclose to a third party the Consumer’s personal information without the Consumer’s consent, except for the cases specified in this regulation or other regulations. provisions of the law.
In case the information server is attacked by hackers leading to loss of personal data of Consumers, the Administration Board is responsible for notifying and working with authorities to investigate and handle promptly. At the same time, notify Consumers about the incident.
Absolutely secure all online transaction information of Consumers including digital accounting invoice information and documents at level 1 secure central data area.
When discovering that their personal information is being used for the wrong purpose or scope, Consumers should send a complaint email to demo@gmail.com or call 0933 000 000 to complain and provide evidence related to the case to the Management Board. The Management Board commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.